Data deletion request
How to request deletion of your data
Plants Without Borders stores the information you give us to process wholesale orders: your name, business name, email address, phone number, shipping address and order history. If you sign in with Facebook or Google, we receive only your email address from that provider.
To have your data deleted, email support@plantswithoutborders.com with the subject line Data deletion request and the email address on your account.
We confirm receipt within 2 business days and delete the data within 30 days. We keep only what tax and accounting law requires us to retain, which is order and invoice records for the statutory period.
To disconnect a social sign-in, remove Plants Without Borders from the apps listed in your Facebook or Google account settings. That stops future data sharing immediately.
If you need a copy of your data before deletion, say so in the same email and we will send it within 30 days.